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FAQ

 

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What is Billy Tees return policy?

Unfortunately, Billy Tees cannot afford to give refunds for purchased products. However, if you ordered the wrong size or received a damaged shirt, we are happy to exchange the shirt for the correct size or undamaged shirt. For damaged shirts, Billy Tees will cover all shipping costs associated with the exchange. If you ordered the wrong size, you will be responsible for all shipping charges associated with the exchange. We strongly recommend that you check out the sizing chart before purchasing your shirts, especially since the shirts are modern, slim fit - you may need a bigger size than you usually wear!

How does shipping work?

Billy Tees charges a flat shipping rate of $6.00 per shirt. For orders of more than one shirt, each additional shirt will be charged at a rate of $3.00 per shirt. All products that you order, if in stock, will leave our facility within 2-3 business days (usually the same day) and will be shipped via USPS Priority Mail. Billy Tees will provide you with a tracking number, but you may need to contact the carrier to get specific updates on the status of a particular shipment.